Frequently Asked Questions

1. Are your products handmade?

Yes! All Soft Moon Botanicals products are handcrafted in small batches to ensure freshness, quality, and consistency.

2. Are your ingredients natural?

We use high-quality natural ingredients, including plant-based oils, butters, botanicals, and skin-safe fragrances. No parabens, sulfates, or harsh chemicals.

3. Are your products safe for sensitive skin?

Most of our formulas are designed with sensitive skin in mind. However, we always recommend a small patch test before full use—every skin type is unique.

4. Do your body butters and oils help with dryness?

Absolutely. Our formulas are rich in nourishing oils and butters that deeply hydrate, soften, and smooth dry skin.

5. Do your yoni products support feminine pH balance?

Yes—our yoni soaps and washes are gentle, fragrance-conscious, and formulated with ingredients that help maintain your natural pH and comfort.

6. Are your shimmer oils safe for the body?

Yes! Our shimmer oils use skin-safe mica and moisturizing oils for a radiant glow without irritation.

7. How long do your products last?

With proper storage in a cool, dry place, our products typically last 6–12 months. Because they are handmade with natural ingredients, variations in color or texture are normal.

8. Do you test on animals?

Never. Soft Moon Botanicals is proudly cruelty-free.

9. Can pregnant or breastfeeding women use your products?

Many of our items are gentle, but we always recommend checking with your healthcare provider, especially for products containing essential oils or botanicals.

10. What should I do if my product arrives damaged?

We’re happy to help! Contact us immediately with a photo of the issue, and we’ll make it right with a replacement or refund.